Mortgage Broker - Mortgage Lender - Home Loans - Business Loans - Refinancing - First Home Buyers – Sydney

:: Service Guarantee

What you can expect from us

At Shire First Mortgages we aim to help you find a great lending solution to suit your needs. We understand that everyone’s circumstances are different and so we guarantee to listen to you and help you find a suitable loan. We know you are busy so we will stay in touch and, as your circumstances change or the market changes, we will be there with you to make sure that your loans still meet your requirements.

We promise you:

	Personal and confidential discussions to establish your unique financial needs
	Clear and concise explanations of different finance options that suit you
	Constant contact with us from the time we first meet until your loan settles – you will know what is going on every step of the way
	Courteous and polite service – every time
	No charge for our service! Our fee is paid by the lenders, but you will receive the same product at the same price (and in many cases with better service) than what the lenders would offer directly
	Proactive management of your loan: The housing loan market is very competitive and is changing all the time. After the loan settles we will make contact with you regularly to ensure that you have your lending arrangements optimised at all times.
	We will fully disclose all commissions received using Finance Broking Contracts so that you can be 100% confident we are looking after your interests.
	We will leverage our well developed relationships with the banks and lenders to obtain a great loan for you.

These promises, combined with our full range of products and experienced staff will ensure that you will receive a great lending solution to suit your needs…… We guarantee it!

The Shire First Mortgages Guarantee

We GUARANTEE to find a great loan that meets your needs! If, within 60 days from the settlement date of your loan, you find a loan that you feel better meets your needs, we will help you to switch to that loan, pay any associated switching costs up to a maximum of $1,000 and pay you an additional $1,000 for your time.

COMPETITION CLOSES 30 JULY 2010

Our competition to win a Tropical Eco holiday closes on 30th July. The winner will be drawn on 5th August and announced in our Spring Mortgage Magazine. Look out for our Spring Competition to win Apple Technology prizes which starts on 1st September 2010.

IS YOUR MORTGAGE BROKER LICENSED?

From 1 July 2010 most forms of credit and lending will be covered under the new National Consumer Credit Protection Act. To provide greater protection for consumers all mortgage brokers and credit providers must register for a license by 1/7/10 and be licensed by 1/1/2011. We have registered for our license and will by applying for our full Credit LIcense over the coming months to ensure our clients receive service to the highest possible standards.

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